PoTools indiapost

PROCEDURE TO HANDLE MISSING CREDITS IN SB/RD/PPF SCHEMES IN DOP FINACLE

• During migration from Sanchaypost to Finacle application for some accounts in SB/RD/PPF schemes there might be missing credits due to user mistake.
• The process of handling to solve the missing for the schemes SB/RD/PPF schemes are mentioned in step by step manner in the below procedure.

Process of Handling missing credits in SB Scheme

1. First thing is verify the missing credit properly and make sure there is genuine missing credit then only proceed for the below steps.
2. Make an error and then report the matter to Divisional Head, after approval only proceed for balance correction.
3. The credit entries are to be made in the corresponding accounts with correct value date. 
4. After cross verification of SBCO supervisor there is a special menu for SBCO supervisor for interst correction i..e, HIARM in which we can give IR correction.

SBCO supervisor has to make IAR entry in Finacle as follows:

Invoke HIARM menu Select ADD / A - A/Cs Enter the account number / press F4
Enter the amount to be credited
Select CREDIT Interest
Select CREDIT run indicator
Enter applicable from date as 01/04/2015
Enter the OM number in Remarks column
Click on SUBMIT

For more information and step by step procedure to give IR (Interest Correction) using the menu HIARM CLICK HERE

Process of Handling missing credits in RD Scheme

MATTER SHOULD BE REPORTED TO DO/RO/CO/DIRECTORATE FOR GETTING APPROVAL ACCORDING TO SANCTION LIMIT.

PLEASE BE SURE THAT AMOUNT WAS DEPOSITED AND ENTERED IN DAILY ACCOUNT/CASH BOOK AS RD DEPOSIT.

RECOVER DEFAULT FEE FROM OFFICIAL RESPONSIBLE FOR NON POSTING AND CREDIT TO UCR.

ISSUE SANCTION FROM SSPO'S FROM UCP EQUAL TO THE AMOUNT CREDITED+DEFAULT FEE. 

GO TO FINACLE INVOKE CRDP TRANSFER FUNCTION AND DEBIT THE OFFICE ACCOUNT 0326. VALUE DATE CAN BE TODAY DATE ONLY.

DEDUCT THIS AMOUNT FROM RD CONSOLIDATION MANUALLY. DO NOT CHARGE ANYTHING IN UCP IN CASH BOOK. 

Process of Handling missing credits in PPF Scheme

1. Due to wrong data entry in Sanchaypost i..e, if the date of opening is wrong we have to follow the below mentioned PPF transfer in procedure.
2. Due to wrong data entry in Sanchaypost i.., if there is missing credit then we have to follow the PPF Transfer in procedure.

Step by step procedure is mentioned below i..e, PPF transfer in procedure

• Use HCAAC menu to close the PPF account (wrong opening date) in Counter PA login. Closure reason should be selected as Transfer to Bank (Please do this as last step)
• Use HCAAC menu to verify the closure in Supervisor login. (please do this as last step)
• Use PPFAO menu to open a new PPF account. Select the same CIF ID and select the option TRANSFER and enter the old account number.
• Also enter the correct account open date and enter the maturity date.
• Verify the account opening using CPPFAV menu in Supervisor login. Note down the account number.
• The text file has to be generated from the excel sheet. Excel sheet should contain all the transactions of the PPF account and the balance should be checked. 
• The field 'Financial Year End Balance Identifier' should be selected as YES only for the last transaction of a financial year. For all other transactions, it should be selected as NO. 
• The fields 'Transaction Date' / 'Value Date' should be in mm/dd/yyyy format only.
• Enter the account number created in Finacle and click on Generate File button to generate the text file. Excel template is attached with this mail.
• In Counter PA login, select HTRFTOUN menu. Select the text file generated. In 'Destination Directory' field, enter /dop/
• The message 'File uploaded successfully' will be displayed.
• Then, select CTUPLD menu. Enter the account number and then enter the file name (enter as it is available). The message 'Data uploaded successfully' will be displayed.
• After this process, login as Supervisor and select CTPROC menu. Select 'Verify' and enter the account number. Transactions will be displayed. Click on SUBMIT.
• Again login as PA and select CTPROC menu. Select 'Process' and enter the account number. Transactions will be displayed. Click on SUBMIT. A screen showing the transaction id details will be displayed.
• Then, check the current year transactions in HACLI menu and previous year transactions in CTINQ menu.
• After this, this account has to be closed as being done for other PPF accounts.

For step by step procedure i..e, for PPF transfer In Procedure CLICK HERE

courtesy:  PoTools indiapost

FAQ on Parcel-COD

General
1. What is the latest version of Meghdoot Software?
7.9.4
2. Whether a retail customer can book a COD Parcel ?
No
3. What are the minimum and maximum limits of COD Amount ?
Min: Rs.60. Max: Rs.50000
4. Which type of offices can book COD Parcels?
Post Offices and Parcel Booking Centres (PBC)
5. Whether Express Parcels can be booked through-out the country?
Yes. With effect from 01-11-2014, express Parcel service is made pan india and hence any office in
the country can book Express parcels to any other office of the country
Customer Registration
6. Whether Customer Registration in Parcel COD can be done locally?
No. Customer Registration is to be done centrally in ParcelNet Website by the Divl. System
Administrator.
7. Who will register a COD Parcel Customer and How ?
The Divl. System Administrator of the Booking post office is authorized to register a Customer. The
Customer registration has two parts
a) eBiller registration : This is done in ePayment Website. A Unique ID called as eBiller ID will get
generated. As ePayment is responsible for payment of the amount, the basic details like
payment office etc are entered in eBiller registration.
b) ParcelNet registration: This is done in ParcelNet Website. Here the Customer details like
Customer name, address, Booking Office , RTS delivery Post Office etc are provided.
While registering the customer in ParcelNet website, the eBiller ID as generated in epayment
website has to be selected. This forms the link between booking and Payment. The COD
amount will be paid to the ePayment Biller based on the eBiller ID entered in ParcelNet Website
while registering the customer. Hence utmost care to be taken while selecting the ePayment
Biller ID.
8. Whether Non-COD Bulk Customers are to be registered with ePayment System?
􀂙 No. Only the Customers who want to avail COD facility have to be in ePayment System, as the
ePayment system is responsible for Payment of COD amount.
􀂙 However, for all Bulk Customers (both COD and Non COD Customers), Customer registration in
ParcelNet Website is mandatory.
9. How to convert a Non COD customer to a COD customer :
􀂙 The Divl. System Administrator can convert a Non COD customer into a COD customer, by using
the “Modify Customer” option in ParcelNet Website.
10. How to make a Bulk Parcel customer inactive: (if any wrong information is furnished at the time of
registering the customer)
􀂙 A Scanned copy of letter from Divl. Head concerned, requesting to make the Customer inactive,
with all the details like customer name ,Customer Id has to be sent to CEPT by fax.
􀂙 CEPT will make the Customer inactive and informs back to the Divl. Head
􀂙 Then the Divl. Administrator can register the customer afresh with correct details
11. How to change the ePayment Biller ID which is already provided in ParcelNet
􀂙 It is not possible to change the ePayment Biller ID once it is provided in ParcelNet Website (at
the time of COD customer registration).
􀂙 If it is noticed that the epayment Biller ID was wrongly entered, then the entire process of
ParcelNet Customer registration has to be followed afresh with correct details
12. At the time of Customer Registration, if the Booking Office name is not appearing in parcelNet
website, what to do?
It means that the office is not added in the RNet/ParcelNet master data of offices. Please send a
request to CEPT enclosing the scanned copy of the “Add Office” form available in ParcelNet Website
under downloads option
13. How to change the Office of Booking already configured by the Divl. Administrator
Please send a request to email, by attaching the scanned copy of the letter signed by the Divl. Head
concerned.
Booking Office
Every COD Booking Office has to check the “Booking Articles” report available in ParcelNet website 􀃆
COD Reports, on the next day to ensure that the articles booked by it on the previous day are transmitted
successfully to the ParcelNet Server.
This will eliminate the cases of articles received in delivery post offices without booking information.
14. Which offices can book COD Parcels
􀂙 Post Offies
􀂙 Parcel Booking Centres
BPCs, MBCs, Parcel Hubs, Express Parcel Hubs cannot book Business and Express Parcels. If
parcel booking is proposed to be done from the premises of an existing BPC/MBC/Parcel Hub
etc, then a new office with office type “PBC” has to be created in ParcelNet Website. After
creation of the new PBC office, software has to be installed separately for this new office and
then booking has to be done.
15. In which software the actual booking of COD Parcels will be done?
BNPL Parcel Software
16. In the newly created PBC, what applications have to be installed
Parcel Booking Centre is a separate office exclusively opened for booking of Bulk parcels. This office
will have its own identity and unique office code. Hence it should have its own software and
hardware. The following software is to be installed in a newly opened Parcel Booking C entre.
􀂙 Point of Sale and Despatch
􀂙 RNet Communication
􀂙 BNPL Parcel
If the Parcel Booking Centre is located in the same premises of an existing BPC/MBC etc., the
Software already installed for the existing BPC/MBC cannot be used for Parcel Booking Centre.
All the modules (Point of Sale, Despatch, BNPL Parcel, Rnet Comm) has to be installed
separately for PBC, as it is a separate office.
17. In Parcel Booking Centre, what configuration has to be done in various modules
􀂙 The Office Type in Point of Sale has to be selected as “PBC”.
18. How the Customer details entered in the Website by the Divl. System Administrator reaches to the
Booking Post office so that booking of Parcels can be started
􀂙 In Booking office, a provision is there in RNet Communication viz., “Get Customer master data”
􀂙 If this option is used, a request for customer data will be sent to CEPT Server and the Server will
provide the latest customer master data of that office.
19. What to do if the Customer details are not coming to the Booking office from the Server
􀂙 Customer details will be sent by Server to the Booking office selected at the time of customer
registration.
􀂙 If Customer details are not available in the Booking module i.e., BNPL Parcel even after
requesting for Customer data, then please check “Customer Details” report in ParcelNet
Website in which the booking office will be shown. This is to ensure that the booking office
name is correctly configured by the Divl. System Administrator.
􀂙 If Booking office name is correct as per the “Customer Details” report, then check your office
RNet Communication.
􀂙 If RNet Communication is working fine and Booking office is correctly selected, the booking data
will be available in the local application.
􀂙 Otherwise, please raise ticket in HDMS
20. Whether the Barcode of a Cancelled Parcel can be re-used again in BNPL Parcel application
􀂙 No. The Barcode of a Cancelled Parcel cannot be used again for another article.
21. Where can I check local Tracking of BNPL Booked Articles
􀂙 The local tracking of both booking and Despatch events can be seen in Despatch module itself.
Hence no separate tracking/search facility is there fore BNPL Parcel module.
Sorting Office
22. What is the name of Parcel Sorting Office?
The RMS office where parcel sorting is done is called either Parcel Hubs (OR) Express parcel Hub.
23. Whether Parcel Hub and Express Parcel Hub are one and the same or different.
􀂙 Parcel Hub and Express Parcel Hub are two different offices at RMS level. Therefore, in a
particular place, both Parcel Hub will be there and Express Parcel Hub will be there.
􀂙 The office which deals with Ordinary Parcels, Registered Parcel and Business Parcels (both COD
and Non COD) is called as Parcel Hub.
􀂙 The office which deals with Express Parcels exclusively is called as Express Parcel Hub.
24. Which software is used at RMS level for handling Parcels ?
A new software viz., ParcelNet is used for receiving, opening, sorting, closing and dispatch of the Bags.
This software is used both at Parcel Hubs and Express parcel Hubs.
Delivery Office
25. If in the virtual data received from RMS (Parcel Hub/Express Parcel Hub), a COD article is marked as
non COD article, how the receipt of the article is to be taken in Postman module
􀂙 Don’t accept the virtual data as it is. Take the receipt of the articles inside the Parcel Bag
manually, instead of automatically accepting the entire virtual data
􀂙 Alternatively, there is an option to the Supervisor of the Postman module to change the Non
COD article into a COD Parcel. Please use this option, before invoicing the article to
Postman/BO and change the article type to COD Parcel.
Note: A COD article should be taken receipt as a COD article only. It should not be taken receipt as a
Non-COD Parcel
26. What is meant by electronic data
􀂙 Electronic data is the data pertaining to each COD Parcel, which contains information such as
ArticleNumber, Article Type, eBiller ID, Customer ID, COD Amount, payment office etc. This
data is required to be provided to the delivery office, as the delivery office has to send the
amount back to payment office after delivery of the article.
27. Whether electronic data is a must for delivery of a COD Parcel
􀂙 Yes. Without electronic data (booking information of COD Parcel), it is not possible to deliver
the COD Parcel.
28. How electronic data is transmitted to Delivery Post Office
􀂙 Electronic data is transmitted in two modes
a) Automatic
b) On request
􀂙 The automatic electronic data pertaining to each COD article will be transmitted automatically
to the delivery Post Office, which is selected at the time of booking.
􀂙 If a delivery post office requests specifically for electronic data of a specific COD Parcel, Onrequest
electronic data will be provided to the requesting office.
29. What will happen to the automatic electronic data after reaching the Delivery Post Office
􀂙 The automatically transmitted electronic data will be waiting at delivery Post Office for receipt
of the Physical article.
􀂙 Once the COD article is received physically (through Bag opening option) then the Postman
module matches the physical receipt with electronic data and makes it available for invoicing.
30. What to do if the COD article is received missent
􀂙 If the COD article is received mis-sent and the address belongs to any other delivery post office
of the Town/City, the same has to be sent to correct delivery post office by using the option in
Postman module.
􀂙 If electronic data is not available for sending the article to the correct delivery post office,
request the same using the option in Postman module.
􀂙 This has to be done before invoicing the article. Once article is invoiced, it is not possible to
send the article to another post office. Such articles are to be returned to sender.
31. Possible reasons for non receipt of electronic data, even after giving request in Postman module
1) Booking information is not available with Central Server.
2) The COD article was already received by some other office and returns taken by that office
as “Returned to Sender”.
32. What to do if electronic data is not received even after requesting for the same
􀂙 Check tracking of the article.
􀂙 If Booking information is available (as COD) and the article is not already marked as RTS by
some other office, then there is some problem in your upgradation/RNet Communication.
􀂙 Please check whether your RNet application is working fine and if is working well (i.e., booking
and delivery information of Parcels is appearing in ParcelNet website), please raise a ticket in
HDMS.
33. What to do if booking information is not available in Tracking
􀂙 Take up the issue with Booking Office through your Circle/Region/Division.
􀂙 If the booking office has booked the COD parcels through normal process (BNPL Parcel
software), it can re-transmit the data again using the provision in BNPL Parcel Software.
􀂙 If the booking office books the COD parcels through manual process, then the following action
has to be taken by the delivery post office:
􀂃 Deliver the article through manual process
􀂃 Enter the disposal details in Disaster Recovery option of Postman module.
􀂃 Send the Service Money Order to Payment Office.
34. What to do if the article is already selected as “Pincode Mismatch - Returned to Sender” by some
other office
􀂙 The article was already been received physically by some other office and returned to Sender.
Hence such article cannot be delivered by any other office. It has to return the article to
Sender through manual process.
35. What to do if the COD amount written on the article differs from that received in electronic data
􀂙 As per Directorate orders, such articles are to be processed manually. Thereafter, the amount
has to be remitted through Service Money Order if the article is delivered and the details are to
be entered in Disaster Recovery option.
36. How information from Delivery Post Office is transmitted to Central Server
􀂙 Two communication applications are running in Delivery Post office
􀂃 RNetCommunication will transmit the delivery information to ParcelNet Server for the
purpose of various MIS reports and tracking
􀂃 ePayment Communication will transmit the delivery information to ePayment Server
for payment of the delivered COD amount to the BNPL customer.
􀂙 Submit Account/BO Verification is a must to transmit the COD delivery information to
ePayment Server.
37. How to transmit the old cases, where submit account/BO verification was not done.
􀂙 The cases of non performing of Submit Account are to be referred to CEPT.
􀂙 BO Verification can be done now also, by selecting the proper BO Summary date.
38. How to send the Service Money Order if articles are delivered manually and BNPL customer address
is not known.
􀂙 The Service Money Orders are to be sent only to the Postmaster of the Payment Post Office.
􀂙 The payment office details can be checked in “COD article details report “ in ParcelNet website.
39. Possible reasons for non-transmission of Delivery information to ePayment Server
􀂙 Submit Account of beat/window is not Done
􀂙 BO Verification not done in case of articles delivered through Branch Post offices.
􀂙 There is mis-match in the BO names appearing in Postman module and Sub Accounts module.
If any mismatch is there, then the articles delivered by such B.O.s will not be transmitted to
ePayment Server . Therefore, please modify such BO names in Sub Accounts module to exactly
match with that available in Postman module.
􀂙 The ePayment application is not upgraded. The latest ePayment version is 7.9.1.
􀂙 ePayment Registered machine has been changed and the communication has been sent from
another machine other than the registered machine.
􀂙 Communication has been done using the Data Card.
If all the above conditions are satisfied, the COD Amount information will definitely be transmitted
to ePayment Server without any problem.
Payment Post Office
40. In which module COD Parcel Payment will be made at the Payment Post Office
The COD amount of all the articles delivered across the country will be transmitted by
ePayment communication to the Payment Post Office. The data so received will be available in
the Treasury module of the Payment Post Office. Hence payment is effected in Meghdoot
Treasury module.
41. What configuration required at COD Payment Office
􀂙 Configure Point of Sale server name and Service Tax details in Treasury module
􀂙 The work distribution to the treasurer for making COD payment is to be done.

LATEST STANDARD OPERATING PROCEDURE OF APY THROUGH IDENTIFIED POST OFFICES

Latest Standard Operating Procedure Of Atal Pension Yojana (APY) Through Identified Post Offices

1. General

Any individual or existing Swavalamban Yojana subscriber who has completed 18 Years of age and is below 40 Years of Age on the day of applying can open APY account in any authorized CBS Post Office. The contribution for APY will be debited every month (if opted for monthly) or the first month of a quarter (if opted for Qtrly.) or first month of the Half Year (if opted for Half Yearly) from the subscriber Savings Account based on the Standing Instruction provided by the subscriber in APY Subscriber Registration Form. Under the APY, the subscribers would receive the fixed pension from Rs. 1000 to Rs. 5000 per month (Rs. 1000, 2000, 3000, 4000 and 5000), at the age of 60 years, depending on their contributions. The contributions would vary as per the age of the subscriber on the day of joining APY and the pension amount opted by the subscriber. In addition, Government co-contribution (50% of the total contribution or Rs. 1,000/- per annum, whichever is lower) will be made available for 5 years, i.e., from the Financial year 2015-16 to 2019-20 for the subscribers who join the scheme up to 31st March, 2016 and who are not covered by any Statutory Social Security Schemes and are not Income Tax payers. GDS employees who are members of SDBS are not eligible for APY enrollment under Swalamban Yojana. However, these GDS employees if eligible as per age criteria, can enroll as APY subscribers in addition to the membership of SDBS under normal enrollment but shall not be eligible for Government Contribution. Similarly, Departmental employees who are subscribers of NPS and eligible for APY as per age criteria can also enroll for APY but shall not be eligible for any Government contribution.

1.1 At Post Office Level, following activities are to be undertaken:

• Acceptance of Subscriber Registration Application and issuance of acknowledgement.
• Capturing of minimum registration details in APY Module.
• Handle requests for the subscribers such as Subscriber Details Modification, Issuance of Transaction Statement to the subscriber (based on request received)
• Resolve the grievances/queries of the subscribers, if any

1.2 At Nodal Office Level, following activities are to be undertaken:

• Download of PRAN Library from CRA system and updating in APY Module
• Preparation &Upload of Subscriber Registration details in the CRA system
• Receiving Response File from CRA system for Subscriber Registration
• Upload Subscriber Contribution File (SCF) in the CRA system
• Remit the contribution amount to the Trustee Bank as per the SCF uploaded in the CRA system
• (For APY, Sansad Marg HO of Delhi Circle will be the Nodal Office)

2. Activities to be carried out at authorized CBS Post Offices.

2.1 CBS Post Offices are being registered as NLCC for accepting subscription to APY. In first phase, all CBS HOs were registered and list of CBS HOs with their NLCC number was sent to circles over mail from Director CBS. This is being extended to CBS SOs and will be extended to BOs under CBS Hos and SOs in a phased manner. Therefore, any Savings Account standing at any CBS SO or HO will be eligible for subscribing in APY but registration can be accepted only at authorized CBS HOs and SOs having NLCC number. For the time being, Accounts standing at BOs attached to CBS HOs and SOs should not be accepted for APY. SOP for handling Accounts standing at BOs attached to CBS SOs and HOs will be circulated separately.

2.2 Any Postal Official (including GDS attached to any CBS HO or SO) can pursue either a depositor having Savings Account in any EDBO/SO/HO migrated to CBS Platform or any Indian Citizen who is ready to open a Savings Account in any such post office which is migrated to CBS, to fill Atal Pension Yojana (APY) Subscriber Registration Form to get Guaranteed Pension after attaining age of 60 Year by paying Monthly/quarterly/half Yearly contribution as given in the attached table. Any existing Swavalamban Yojana Subscriber can also apply for APY registration on the prescribed form for Swalamban Yojana Subscriber. GDS who have already enrolled for SDBS and are in the age bracket of 18-40 years should be encouraged to join APY as a fresh subscriber as there is no guaranteed Pension in SDBS but in APY, Pension if guaranteed. 

2.3 It has to be ensured that the Savings Account holder or Indian Citizen who wants to open new savings account for this purpose has already completed 18 Years of Age but not yet completed 40 years of Age (as per Date of Birth mentioned in any of the KYC Documents showing date of birth). The Account Holder has the option to select Pension Amount of his/her choice between Rs.1000/-, 2000/-, 3000/-, 4000/- and 5000/- per month. Contribution amount (monthly/Qtrly/Half Yearly) can be seen from the attached table.

2.4 First Contribution amount (as per table) will be deducted from the Savings Account Balance on the day of successful registration. For, subsequent contribution, the Savings Account Holder should be pursued to maintain balance (minimum balance+ Contribution amount as per table) in his/her Savings Account on any working day of the month (if contribution is to be deducted monthly) or any working day of the first month of a quarter i.e January or April or July or October ( if contribution is to be deducted quarterly) or any working day of the first month of a Half Year i.e April or October (if contribution is to be deducted Half Yearly as half year in APY starts from April to Sept. and Oct. to March every year). If sufficient balance will not be available in Savings Account in the required month, penalty fee will (@Rs.1/- per Rs.100/- contribution per month) will be added to the amount of contribution be charged and deducted from the Savings Account.

2.5. Postal Official (including GDS) who collects APY Subscriber Registration Form has to ensure that the depositor is above 18 Years and below 40 Years of age and has filled all fields with * mark. The official will fill his/her own details in the Form at “ To be filled by the official who collects form” part of the form and sign to become eligible for incentive. Incentive will be payable only on the successful registration of the subscriber.

2.6 When any POSB Account Holder or new customer attends post office either directly or through any messenger, Counter PA has to very carefully examine the Subscriber Registration Form and see that all the mandatory fields are filled by the depositor/customer. If Form is received through a Postal Official who has already filled details for becoming eligible for incentive, the Counter PA or BPM has to countersign the Form with name, designation, office of posting and HO from where pay is drawn to become eligible for incentive of their part.

2.7 Counter PA or Designated PA (CPA) at SO/HO will receive Subscriber Registration Forms for APY or Subscriber Registration Form of Swavalamban Yjana Subscribers either at the Counter or from other Postal Officials. Before doing data entry into the Finacle menu CAPY, CPA will go to IES menu and verify signatures on the Form (if depositor is literate) and tally signatures with signatures in Finacle. If signatures are tallied, he will invoke Finacle menu CAPY and select functions as ADD. Then enter Account Number in the relevant Field as shown in the below screen shot:-

2.8 All account holders of Joint'B' account can apply for registration with same Savings Account number but Account holders of Joint "A' type of account are not eligible for registration through same Savings Account. In case any of the joint account holder of a Joint'B' type of Savings Account applies for registration, CPA, in addition to Account number, has to enter CIF ID of the account holder also who wants to enroll for APY as shown in the below screen shot:-

CPA will click on "GO" and following fields will be auto-populated:-

2.9 If any of the mandatory field is not auto-populated or date of birth is populated as 1.7.1960 and Gender as OTHERS, PA has to go to CCRC to modify the CIF. While modifying CIF, user has to modify date of Birth as written on the Subscriber Registration Form, Correct the Gender, enter Mobile Number, E mail ID, Aadhar Number etc. and Supervisor has to verify the CIF Modification. Once this is done, PA will again go to the CAPY and enter Account Number and CIF ID (in case of Joint Account) to get all these fields Auto-Populated.

2.10 CPA has to ensure that account stands in any CBS Post Office i.e SO or HO (not in BOs attached to CBS SO or HO) and fill the following fields from the Subscription Registration Form as shown below:-

(a) If Married is ticked in the Form, Spouse (husband or wife) name entered in the Form has to be entered in the SPOUSE NAME field. In the field Nominee Name, name of spouse has to be entered and in the field, Nominee Relationship, Wife or Husband has to be selected.

(b) CPA should note that Nomination is mandatory. If subscriber is unmarried, he/she has to fill nominee name and relationship in the form. From the Form, CPA has to fill the details of nominee. If depositor has already made nomination in Savings Account, that will be populated but these fields will be in editable form and CPA has to replace the nominee details as mentioned in the Subscription Form.

(c) Date of birth is a mandatory field and will be populated from CIF level. If it is shown as 1.7.1960, it should be first corrected in CIF Modification as mentioned above.

(d) Guardian's name is mandatory if nominee is minor. CPA has to see the date of birth mentioned in the Form for minor and enter Guardian Name mentioned in the Form in the relevant field.

(e) Income Tax Payer Field will be shown as "NO" by default. CPA has to see the tick mark entered in the Form in the relevant row and if it is ticked as "Yes", CPV has to change this field to "Yes".

(f) In the field "Pension Amount", CPA has to select the amount of pension as selected by the subscriber in the form.

(g) CPA has to select Frequency of Installment in the relevant field i.e Monthly/Qtrly/Half Yearly based on the Frequency of Contribution selected by the Subscriber in the Form. CPA should not select the frequency of "Yearly" in the system.

(h) Based on this selection, system will display the contribution. Customer/depositor may be told that this amount will now be debited from his/her account and for subsequent period, he/she has to keep this amount in the savings account over and above the minimum balance.

(i) There is a field of "Beneficiary of other Social Security Scheme" and default value is "NO". CPA has to see the subscription form and if subscriber has ticked as "Yes", the CPA has to modify the same to "YES" in the relevant menu.

(j) After entering all the data, CPA has to click in "VALIDATE" button. If any mandatory field is still not filled or populated, system will go to that field. Once system validate, the CPA has to click on "SUBMIT" and handover the Form to Supervisor.

(k) Supervisor will go to CAPY menu and select the function as "Verify". All the data fed by CPA will be displayed. Supervisor should tally the data fed by CPA with the Form and click on Submit. At this time, contribution amount will be debited from Savings Account and PRAN No. will be generated and added in the data.

(l) Supervisor will note down PRAN NO. on the top of the form and sign in the portion "FOR OFFICE USE" and put his/her designation stamp.

(m) CPA will go to CAPY and inquire with the account number. He/she can see all the data including PRAN No. on the screen. CPA will fill the ACKNOWLEDGMENT portion of the Form from the data and place the same before Supervisor for signature and stamp. 

(n) CPA will cut the acknowledgment portion and hand over to the subscriber or who brought the form. In case of BOs, Acknowledgment portion will be sent through BO Slip.

(o) Subscription Registration Form should be kept in the Guard File of A4 size and preserved with Supervisor.

(p) If Form presented is of Swavalamban Yojana Subscriber, User will click of the relevant field as YES and enter PRAN number in the relevant field.

2.11 Accounting of the Amount Deducted.

(a) Amount deducted for the new registration will be shown in the SB LOT and SB Consolidation as withdrawal in the CBS HO where entry is made.

(b) CPA will go to HFINRPT and generate report POST OFFICE REPORT OF SOCIAL SECURITY SCHEMES by selecting date and scheme type as APY to see the total amount collected under APY and mention the amount in SB Cash to tally the accounts.

(c) For subsequent deposits, an Auto Debit batch will run from 1st January 2016 at all CBS Offices on daily basis which will deduct the required amount from Savings Account of the subscriber (as and when balance is there in the account). This amount will not be included in the SB LOT and Consolidation of the SOL where account stands instead, it will be accounted at Sansad Marg HO. A report has been configured in HFINRPT which will show the account numbers from which amount is debited. This Auto Credit report need to be generated by CBS Offices as and when required and this amount should not be accounted in the SB Withdrawal and APY Deposit.

(d) This amount debited from Savings Accounts through batch will be accounted at Sansad Marg HO by tallying the same with the extraction batch. As and when any depositor/customer comes for inquiry about the contribution deducted, CPA of any CBS Post Office can go to HACLI and provide information to the deduction to the customer.

(e) If any customer wants ledger copy of the APY Account, CPA has to go the NSDL Web Site and generate the same. This can be saved in the desktop and print out can be given to customer free of cost. Detailed procedure for this is attached with the SOP.

2.12 Process for claiming INCENTIVE for handling APY.

(a) At CBS HO, all Forms presented at the HO Counter and successfully accepted would be handed over to designated PA(s) who will enter these forms in MS Excel in the following format:-

Headers
Date-
Scheme:-APY
Data to be entered:-
Sl.No., Account Number, Name/Designation/Office of Posting/HO from where pay is drawn of Postal Employee including GDS who collected Form.
At the end:- Total No. of Forms

(d) Special Monitoring Cell at each CBS HO at the end of each Year will prepare incentive bill of APY showing no. of forms collected by each Postal Official (including GDS) and amount of incentive against each official or set of officials before 15thApril of each Year. Format of Incentive Bill is given Below:-

Year
Name of Postal Official (including GDS)
No. of Forms collected/Handled in the Year
Amount of incentive
Total Number of Forms collected in the Year
Amount of incentive of HO Monitoring Cell

e) This bill will be sent to Divisional Head who will issue sanction against the Incentive Head of Account subject to availability of funds (will be circulated in Accounting Procedure) and sent back to HO. Divisional Office will send yearly statistics to its RO/HO by 20th of April alongwith its Incentive Bill to RO/CO. RO will maintain yearly statistics of the Divisions under it and issue sanction of incentive bill of DO subject to availability of funds under relevant head of account. RO will send its yearly data to CO by 30th of April of the Year which will issue sanction of incentive Bill of RO subject to availability of funds under relevant head. CO will maintain data of Forms collected by all the Regions and issue sanction of Incentive for its own staff subject to availability of funds under relevant head. CO will send yearly statistics of Forms collected and incentive sanctioned to F.S Division of Directorate and DAP by first week of the month of May.

(f) On receipt of Sanction from Divisional Head, Accounts Branch of HPO will prepare Incentive Payment Bills for the staff and charge these bills (after payment) in the APY Incentive. (Accounting Head will be circulated in accounting procedure).

(g) F.S Division of Directorate would maintain statistics of Forms Collected by all the Circles and raise its incentive bill to Delhi Circle which will issue sanction from the relevant head.

(h) DAP will issue sanction of Incentive Bill for its own staff engaged for this activity and book the amount under APY Incentive head.

(i) DDG(PAF) Directorate, on yearly basis, collect information from DAPs on number of new APY Accounts Opened, number of live APY Accounts as on 31st March, Amount of APY Contribution Collected, Amount of APY Contribution sent to PFRDA. PA Wing will intimate these figures to FS Division which will raise the claim to PFRDA for release of APY Account handling charges. Once this amount in credited into Sansad Marg HO remittance account, intimation will be sent to DDG(PAF) and PAO(DElhi) for booking the incentive amount i.e Rs.60/- per new account opened into Incentive Head of Account and remaining in the income head of the Department (accounting heads shall be intimated through Accounting procedure). PA wing will issue sanction of its own incentive bill.

2.13 Activities to be carried out at Nodal Office i.e Sansad Marg HPO (Delhi Circle) .

(a) Sansad Marg HO (designated PA/SA) will run APYX1 batch job at 1015 AM in the morning for the batch date of previous day. After getting extraction file of Registration, it will be first uploaded into Off Line NSDL Utility. If there is any error, it will be rectified either at Sansad Marg HO or by relevant Post Office through respective CPC (by CPC Delhi) or by Infosys L2 Team through a Meops Ticket raised by CPC Delhi.

(b) Once the file become error free, it should be uploaded into NSDL website. After getting success message, in CUUTR menu, registration flag has to be updated and verified. After this, Sansad Marg user has to run APYX2 batch job for subscription. After getting extracted file, again this has to be uploaded into Off Line NSDL Utility. If there is any error, process given in point (d) has to be followed. Once, file becomes error free, it has to be uploaded into NSDL Web Site. After successful upload, a NEFT/RTGS Challan is generated from the NSDL site.

(c) User has to go to CUUTR and update subscription flag and verify the same. NEFT/RTGS Challan has to be given to Treasurer for remittance of APY collection to NSDL. Treasurer will account for the amount as Drawn from Bank and APY Collections Remitted to NSDL. For its own collections, Sansad Marg HO will account for the amount as mentioned in para 2.11 (b).

(d) For subsequent contribution, Sansad Marg HO will generate a CUUTR report from Finacle. This will show total amount collected through Auto Credit Batch and new registrations. Sansad Marg user will run AYX3 batch Job and after getting extraction file, this has to be uploaded into offline NSDL utility. Once it is error free, it has to be uploaded into NSDL Web site. After successful, upload, another Challan will be generated by NSDL system. Amount of both the challans will be equal to the amount shown in CUUTR Report. Separate NEFT/RTGS has to be sent for this subsequent contribution to NSDL by the Treasurer. Amount remitted for subsequent contribution will be shown as SB W/D and APY Collection (Accounting Head will be given by PAF Division of Directorate through accounting procedure) and Drawn From Bank and APY Contribution Remitted to NSDL at Sansad Marg HO. 

(e) Accounting Heads of APY Collection and APY income (to be received from PFRDA on annual basis) are to be created and intimated by PA Wing of Directorate through Accounting procedure.

COLLECTION OF REGISTRATION FORMS FROM POSB CUSTOMERS

Incentive structure (per successful registration) for Atal Pension Yojana (APY)

APY :-

Any Postal Official including GDS who bring APY Form- Rs.30.00

GDS BPM(additional work as BPM if form is brought by any other official)-Rs.6.00

Counter PA (additional work as Counter PA if form is brought by any other official)- Rs.6.00

Counter Supervisor/SPM (For verification of forms presented at counter or received from BO)- Rs.6.00 

HO Special Monitoring Cell Officials- Rs.4.00

Accounts branch of HO:- Rs.1.00

Divisional Office Monitoring Cell:- Rs.3.00

Ro/Co Monitoring Cell:- Rs.1.00 

Directorate Monitoring Cell.:- Rs.1.00

DAP Monitoring Cell:- Rs.1.00

Directorate Monitoring Cell (PAF)- Rs.1.00